Lost Property On A Trip With Us?
Lost Property Recovery Process:
Accidents happen, and if you've inadvertently left belongings behind during your trip with Wincentral Taxis Ltd, we're here to assist you in recovering them. Our lost property recovery process is designed to help reunite you with your items as efficiently as possible.
- Contact Information: If you realise you've left something behind in one of our taxis, please email us at info@wincentraltaxis.co.uk as soon as possible. In your email, provide detailed information about the lost item, including a description, the date and time of your trip, and the taxi number or any other relevant details.
- Verification: To ensure the security of your belongings, we may ask you to verify your identity and provide additional information to confirm ownership of the lost item.
- Search Process: Upon receiving your email, our team will initiate a thorough search of our lost property records and communicate with our drivers to locate your belongings. We'll do our best to track down your item promptly and keep you updated throughout the process.
- Retrieval: If we successfully locate your lost property, we'll arrange for you to collect it at a mutually convenient time and location. Depending on the circumstances, there may be a nominal fee for retrieving your item.
Disclaimer
At Wincentral Taxis Ltd, we understand the inconvenience and frustration of losing personal belongings, and we're committed to providing assistance and support in the retrieval process. If you have any questions or concerns about our lost property recovery process, please don't hesitate to contact us.
Please note:
- While we strive to assist in the recovery of lost property, Wincentral Taxis Ltd is not liable for any items lost or damaged during your trip. We recommend that you carefully check the taxi for your belongings before exiting to minimize the risk of loss.
- We cannot guarantee the recovery of all lost items, particularly if they were left in a taxi that has since been used by other passengers. However, we will make every reasonable effort to assist you in locating your belongings.
- It's important to act quickly and provide accurate information when reporting lost property to increase the likelihood of successful recovery.